Venue Phone: +385 (0)2350 0911
Venue Website: https://www.falkensteiner.com/en/hotel-spa-iadera/
Part of famous Falkensteiner Punta Skala Resort, one of the most beautiful and prestigious tourist complexes in whole Adriatic area.
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We are obliged to protect our customer's personal data by collecting only the necessary information required to meet our obligations. Customer identification data that is considered personal consists of: name and surname, e-mail address and phone number, or data that are not publicly available. All customer information is strictly kept and is only available to employees who are required to perform this job. All our employees and business partners are responsible for respecting the privacy principles. Your personal information will be kept confidential and will not be distributed, disclosed, made available to third parties or otherwise made available to any third party without your prior consent.
At the time the order is received, Avola Solutions d.o.o. will inform the buyer electronically that the purchase has been successfully completed. The purchase contract is concluded after a successful payment by debit and / or credit cards or upon receipt of a bank transfer.
Payment of ordered items can be done by cards: Visa, Maestro, Diners, American Express, MasterCard or bank transfer.
The deep-conference.com website is committed to providing personal data protection, by collecting only essential, basic customer information. All customer information is strictly kept and only accessible to employees who are required to do this. All employees of Avola Solutions d.o.o. and business partners are responsible for adhering to the privacy principles.
The secrecy of your data is protected and secured by using SSL encryption. Web payment pages are secured using Secure Socket Layer (SSL) protocols with 128-bit data encryption. SSL Encryption is a data encryption process to prevent unauthorized access when transmitted.
This ensures secure data transfer and disables unauthorized access to data when communicating between the user's computer and payment service, and vice versa.
The payment service used is certified according to the PCI DSS Level 1 security standard prescribed by Visa and MasterCard.
The merchant does not store credit card numbers and numbers are not available to unauthorized persons.
The payment service is based on the 3-D Secure standard that currently offers the safest payment solution for credit and debit cards in the internet environment.
If the user card is part of the 3-D Secure program, the customer will be asked for an additional identity check as a confirmation that he is using the card.
Order confirmations and other information are delivered to the customer by e-mail to the address registered on the user's profile. Avola Solutions is not responsible for the damage caused by the misspelling of the email address in the user profile or because of the inability to deliver confirmation and other information caused by technical issues on the part of the e-mail service provider.
The customer will receive an invoice electronically.
Reservation without a purchase is not possible. Refunds for purchased goods are also not possible.
Any additional questions as well as any complaints about the lack of service and all other objections can be made in writing through electronic or regular mail:
to e-mail address: [email protected]
to the address: Kuniščak 1B, 10000 Zagreb, Republic of Croatia
In case of dispute about the justification of the complaint and if the Buyer, on the basis of a subjective assessment, finds that he has not received adequate service, it is customary in the business practice to report the case to one of the competent institutions. The competent and official bodies then make all necessary checks to ascertain the correctness and respect of the applicable laws. The court in Zagreb is competent for all possible disputes.
The buyer is obligated to familiarize himself with these Terms and Conditions before making a purchase and to check them upon each visit of this web site in order to be familiar with all rights and obligations. If buyer does contrary, the Seller is considered free of any liability.
Reservation without a purchase is not possible. The currency of payment is Euro (EUR). The service prices are expressed with VAT.
It is considered that the purchase agreement was concluded after a successful Payment Transaction with Visa, Maestro, Diners, American Express or MasterCard cards or after the receipt of a bank payment.
Full company name
Avola Solutions d.o.o.
Registered number
040188508
VAT number
78288303547
Company address
Kuniščak 1B, 10000 Zagreb, Croatia
Contact phone and e-mail
Phone: +385 1 333 6216
E-mail: [email protected]
More details can be found here.
Obavezujemo se štititi osobne podatke naših kupaca, na način da prikupljamo samo nužne podatke koji su potrebni za ispunjenje naših obveza. Pod osobnim podacima smatraju se identifikacijski podaci kupca: ime i prezime, e-mail adresa i broj telefona, odnosno podaci koji inače nisu javno dostupni. Svi se podaci o kupcima strogo čuvaju i dostupni su samo djelatnicima kojima su ti podaci nužni za obavljanje posla. Svi naši djelatnici i poslovni partneri odgovorni su za poštivanje načela zaštite privatnosti. Vaše osobne podatke čuvaju se u tajnosti, te ih se neće distribuirati, objavljivati, davati trećim stranama na korištenje niti ih na bilo koji drugi način učiniti dostupnima bilo kojoj trećoj osobi bez vaše prethodne suglasnosti.
U trenutku kada narudžba bude zaprimljena, Avola Solutions d.o.o. će elektroničkim putem u obliku e-pošte obavijestiti Kupca o tome da je kupnja uspješno izvršena. Ugovor o kupnji je sklopljen nakon uspješno obavljenog plaćanja debitnim i/ili kreditnim karticama ili po primitku bankovnog transfera.
Plaćanje naručenih stavki moguće je obaviti karticama: Visa, Maestro, Diners, American Express i MasterCard ili bankovnim transferom.
Web stranica deep-conference.com obavezuje se pružati zaštitu osobnim podacima kupaca, na način da prikuplja samo nužne, osnovne podatke o kupcima. Svi se podaci o korisnicima strogo čuvaju i dostupni su samo djelatnicima kojima su ti podaci nužni za obavljanje posla. Svi djelatnici Avola Solutions d.o.o. i poslovni partneri odgovorni su za poštivanje načela zaštite privatnosti.
Tajnost Vaših podataka je zaštićena i osigurana uporabom SSL enkripcije. Stranice za naplatu putem interneta osigurane su korištenjem Secure Socket Layer (SSL) protokola sa 128-bitnom enkripcijom podataka. SSL enkripcija je postupak šifriranja podataka radi sprječavanja neovlaštenog pristupa prilikom njihovog prijenosa.
Time je omogućen siguran prijenos informacija te onemogućen nedozvoljen pristup podacima prilikom komunikaciji između korisnikovog računala i servisa plaćanja, te obratno.
Korišteni servis plaćanja je certificiran prema PCI DSS Level 1 sigurnosnom standardu propisanom Visa i MasterCard pravilima.
Trgovac ne pohranjuje brojeve kreditnih kartica i brojevi nisu dostupni neovlaštenim osobama.
Servis plaćanja je temeljen na 3-D Secure standardu koji trenutno nudi najsigurnije rješenje plaćanja kreditnim i debitnim karticama u internet okruženju.
Ukoliko kartica korisnika sudjeluje u 3-D Secure programu od kupca će se tražiti dodatna provjera identiteta kao potvrda da upravo on koristi karticu.
Potvrde i ostali podaci se dostavljaju kupcu putem e-maila na adresu koja je upisana na profilu korisnika. Avola Solutions ne odgovara za štetu nastalu krivim upisivanjem e-mail adrese u korisničkom profilu ili zbog nemogućnosti isporuke potvrda i ostalih informacija uzrokovane tehničkim problemima sa strane davatelja e-mail usluge.
Kupac će elektroničkim putem dobiti i račun.
Rezervacija bez kupnje nije moguća. Povrat naknade za kupljena dobra također nije moguć.
Sva dodatna pitanja kao i eventualne reklamacije u svezi nedostatka usluge te svi ostali prigovori mogu se izjaviti u pisanoj formi putem elektroničke ili obične pošte:
na e-mail adresu: [email protected]
na adresu: Kuniščak 1B, 10000 Zagreb, Republika Hrvatska
U slučaju spora oko opravdanosti reklamacije te ukoliko Kupac temeljem subjektivne procjene smatra da nije dobio adekvatnu uslugu, u poslovnoj praksi je uobičajeno da se slučaj prijavi jednoj od nadležnih institucija. Mjerodavna i službena tijela tada vrše sve potrebne provjere radi utvrđivanja ispravnosti te poštivanja važećih zakona. Za sve eventualne sporove nadležan je sud u Zagrebu.
Kupac je dužan prije kupnje upoznati se sa ovim Uvjetima te iste provjeravati prilikom svake posjete predmetne Internet stranice, kako bi bio upoznat sa svim pravima i obvezama. Suprotno postupanje oslobađa Prodavatelja bilo kakve odgovornosti.
Isporučitelj (Prodavatelj) je Avola Solutions d.o.o. Kupac robe je posjetitelj web shopa koji odabere neku od ponuđenih usluga i plati je kreditnom ili debitnom karticom ili bankovnim transferom.
Rezervacija usluga bez kupnje nije moguća. Valuta plaćanja je Euro (EUR). Cijene usluga su iskazane s PDV-om.
Smatra se da je ugovor o kupnji sklopljen nakon uspješno obavljene transakcije plaćanja putem Payment Gateway-a s Visa, Maestro, Diners, American Express i MasterCard karticama ili nakon zaprimljene bankovne uplate.
Puni naziv tvrtke
Avola Solutions d.o.o.
MBS
040188508
OIB tvrtke
78288303547
Adresa sjedišta tvrtke
Kuniščak 1B, 10000 Zagreb, Republika Hrvatska
Kontakt telefon i e-mail
Tel: +385 (0)1 333 6216
E-mail: [email protected]
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